Holiday Inn Express Hotel & Suites Carlsbad Beach, an IHG Hotel
What Guests Say
Pool and hot tub were clean. Breakfast eating area was clean and employees welcoming. Bathroom by lobby was out of soap, toilet paper, towels and it was a Saturday morning and we were leaving and checked out of room early so we needed to use that bathroom. The food needs to be warmer. Bacon was good but the sausage and egg muffins and gravy and biscuits were only warm. it was 8 am in the morning when we were getting our breakfast. Chairs and cushions were lovely and clean!
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David
July 2023
We liked the layout of the open area. Loved the cinnamon buns. We liked the first floor room and the short walking distance to the lobby. The staff were always pleasant and helpful when help was needed, Easy to get on and off the highway. Close proximity to everything.
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Anita
May 2023
Staff were all wonderful. Literally everyone I interacted with were friendly, and very helpful. I very much appreciated them all (front desk at check-in & check-out, facilities team members I encountered in the hall, housekeeping staff). Literally everyone was great! Room was clean. AC in my room was working great! (which isn't always the case, in my experience. So I appreciated that!). Location was good for work in the Carlsbad area. A Ralph's (Kroger) grocery store very close by was a plus for me as well.
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David
September 2022
The hotel was close to legoland and a short drive to food areas. The staff were friendly and accommodating. Although the room I originally booked was overbooked by the system, EJ, the hotel staff, provided me with an additional room at no cost for the inconvenience.
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Hankins
May 2023
The location is great, and staff was friendly. Breakfast had lots of variety which was nice. Rooms were very clean and comfortable.
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Astrid
June 2023
Comfortable beds & pillows, spacious room, yummy breakfast buffet, great staff (Luis), bigger personal ref, a microwave in the room, loved the Dove shampoo, conditioner and body wash in bigger bottles on the wall, and lastly, the jacuzzi!
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Jazz
April 2023
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James
April 2023
We didn't have breakfast. The hotel is near a shopping center with Starbucks, a grocery store, pharmacy, and restaurants. Benihana is next door. I had a nice walk in the morning. I interacted with several of the staff members who were genuinely nice people.
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Sylvia
September 2022
The staff was very helpful when my keys deactivated. They printed something for work for me and the gym, pool, and hottub were great.
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Alissa
February 2023
Breakfast, heated pool, ease of use of laundry area, easy parking, easy text capability to request for items or having questions.
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Valentine
May 2023
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